9.6. Adding Action 1005 New Ticket

 

9.6.1. Adding Action 1005 New Ticket 

To connect action 1005 New Ticket to object 1204 Incoming mail:

 

9.6.1.1. Open object 1204 Incoming mail for modification by double-clicking the left mouse button; 

 

 

Note: if you want to study context menu design process in detail, follow the steps 9.6.1.2 - 9.6.1.10. If you already know how to do this, skip the steps 9.6.1.2 - 9.6.1.10 and go to the step 9.6.1.11.

 

9.6.1.2. In the Context Menu field, click the Advanced button; 

9.6.1.3. In the appeared window call the context menu; 

9.6.1.4. Select Add Menu Item;

 

 

9.6.1.5. In the field Object select from the drop-down list action 1005 New Ticket;

9.6.1.6. In the Action field select 4-Run;

9.6.1.7. In the Active Action field, select 1-Yes;

9.6.1.8. In the Modifier Key field select 2-Ctrl;

9.6.1.9. In the Key field enter 3; 

 

 

9.6.1.10. Click OK

 

 

Note: If you followed the steps 9.4.1.2 - 9.4.1.10, skip steps 9.4.1.11 - 9.4.1.16 and go to step 9.4.1.17.

 

9.6.1.11. Download the file archive containing the settings of objects;

9.6.1.12. Extract the files from the downloaded archive;

9.6.1.13. Open the context menu by right-clicking in the data area;

 

 

9.6.1.14. Select Import settings from the file;

9.6.1.15. In the appeared window specify the path to the file 1204_Table_3;

 

 

9.6.1.16. Click the Open button;

 

All action settings will be imported.

 

 

9.6.1.17. Select Menu > Save

9.6.1.18. Close the object by clicking on the corresponding button. 

 

 

9.6.2. Next

9.7. Adding Object 1204 Incoming mail